Once your complaint is raised, you will receive a confirmation email from the Customer Champion Team within 24 hours. The email will provide you with your Complaint Reference Number and a response SLA for your complaint. Independent Escalation through the Complaints Portal
Following such applicable time period, in any circumstances where you remain dissatisfied by the final outcome of the investigation, then you can raise your dispute or complaint with IBAS as per the process below. For a step by step outline of Paddy Power’s internal escalation process, please click here.
Contacting Paddy Power is a simple and straightforward process. When you visit their contact page, you will see a “contact us” section. In the contact us section, you will also find some self-service options such as verifying your account, changing your payment methods and username and password recovery options.
If you have a betting-related issue, please direct your attention to our lovely customer services team: Web: https://support.paddypower.com Twitter: @askpaddypower Blog Comments Policy Opinions and statements expressed in the comments section of Paddy Power News are strictly those of the contributors’ and do not in any way reflect the position of Paddy Power. We do not condone […]
eMail. email@example.com. Live Chat: https://support.paddypower.com/app/chat/chat_launch/p/6. Paddy Power Casino customer support is available 24 hours a day, 7 days a week, with many ways to get in contact. It has a live chat service available all day, every day, as well as email, free phone – or even fax.
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Shortly after losing £320 I received a email dated 2/5/17 titled Cross Brand Account Closure from paddy power saying since Feb 2016 betfair and paddy power are part of the same group and " as such, your paddy power account has been excluded as we have located a betfair account that is within a period of exclusion."
While Paddy Power (UK) does not offer live chat, they do have a phone number. There is only 1 way to get customer help from them. The best phone number for Paddy Power (UK) is their +44-08000-565-265 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it.
Customers in the UK wanting to contact the Paddy Power customer service team the correct telephone number is: 0800 564 275. Calls to this number are for all general enquiries, queries and questions and customers wanting to place a complaint can also call this number. This is a free telephone number so customers will not be charged.